Burnout
Burnout; characteristics
Cognitive Appraisal
Emotional Labor
Organizational Compassion
Strain
Stress
Stressor

Burnout
A syndrome of emotional, physical, and mental exhaustion coupled with feelings of low self-esteem or low self-efficacy, resulting from prolonged exposure to intense stress, and the strain reactions following from them.

Burnout; characteristics of
Physical Exhaustion: Includes low energy levels and feeling tired much of the time, as well as symptoms of physical strain such as frequent headaches, nausea, poor sleep, and changes in eating habits.  Emotional Exhaustion: Depression, feelings of helplessness, and feelings of being trapped.  Depersonalization: A pattern of behavior marked by becoming cynical toward others, treating others as objects, and holding negative attitudes toward others. Feelings of Low Personal Accomplishment, both in the past and in the future.

Cognitive Appraisal
A judgment about the stressfulness of a situation, based on the extent to which someone perceives a stressor as threatening and capable of coping with its demands. Emotional Dissonance Inconsistencies between the emotions we feel and the emotions we express.

Emotional Labor
The psychological effort involved in holding back one’s true emotions.

Organizational Compassion
Steps taken by organizational officials to alleviate the suffering of its employees or others .

Strain
Deviations from normal states of human functioning resulting from prolonged exposure to stressful events.

Stress
The pattern of emotional states and physiological reactions occurring in response to demands from within or outside an organization.

Stressor
Any demand, either physical or psychological in nature, encountered during the course of living.

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